IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN SOME HOTELS IN DELTA STATE.  

2015-08-17
The study was undertaken to investigate the impact of service quality on customers' and satisfaction loyalty in the hotel industry in Delta State. The determine specific objectives focused on were ...

IMPACT OF SERVICE RECOVERY STRATEGIES OF SELECTED HOTELS IN OWERRI.  

2015-09-15
This study focused on the impact of service recovery strategies of selected hotels in Owerri. The major objective of the study is to evaluate service recovery strategies available for hotels ...

THE IMPACT OF SITE AND SERVICES SCHEME IN HOUSING DELIVERY IN IMO STATE.  

2003-10-19
Since her political independence 43 years ago, Nigeria has put in place many development plans, policies and programs towards making "housing for all" a reality. One of the housing programs ...

IMPACT OF URINARY SCHISTOSOMIASIS ON WOMEN IN AN ENDEMIC AREA EBONYI STATE - NIGERIA.  

2002-10-19
The impact of urinary schistosomiasis with Schistosoma haematobium was earned out amongst women of Ebony, state between ' December 2001 and October 2002. The women are predominantly farmers with low ...

THE IMPACTOF ORGANlZATlONAL STRUCTURE ON ADMlNISTRATlVE EFFECTIVENESS IN PROCTER AND GAMBLE, IBADAN.  

2002-06-17
The major objective of this study is to carry out the impact of organizational structure on administrative effectiveness in Procter and Gamble, Ibadan. To this end therefore, related literatures were ...

IMPEDIMENTS TO HANDING OVER OF SCHOOLS TO PRIVATE PROPRIETORS AS PERCEIVED BY TEACHERS AND, MINISTRY OF EDUCATION IN IMO STATE.  

2006-03-14
The study investigated the impediments to handing over of schools to private proprietors as perceived by teachers and ministry of education staff Imo State. A survey approach was used in ...

IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN ANAMBRA MOTOR MANUFACTURING COMPANY LIMITED.  

2002-03-14
There is a saying "when the going gets tough, the tough gets going" Indeed, it has been very tough operating in Nigeria in the last five years. The economy is ...

IMPPACT OF SERVICE QUALITY ON CUSTOMERS SATISFACTION AND CUSTOMERS LOYALTY IN SOME HOTELS IN DELTA STATE.  

2015-08-19
The study was undertaken to investigate the impact of service quality on customers' satisfaction and loyalty in the hotel industry in Delta State. The specific objectives focused on were to ...

IMPROVED REVENUE GENERATION IN LOCAL GOVERNMENT ADMINISTRATION: (A Case Study of lsiala Ngwa South Local Government, Abia State).  

2002-07-18
The confusion that confronts all Local Government in Nigeria is that of paucity. This confusion emanates from ever increasing demands on the Local Government, and the inadequate revenue available to ...

IMPROVING STAFF PRODUCTIVITY IN THE PUBLIC SERVICE: A CASE TWO MEDIA HOUSES.  

2001-07-16
This research is "On Improving Staff Productivity In the Public service Of Two Media Houses" In carrying out this work, two media houses are selected. They are the Imo Newspapers ...