NOU194023697_2.pdf  

DESIGN AND IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM  

2024-05-01
ABSTRACT Customers and theplfll/l'c ohenfeel dissatished wv% selwiees or outcomes ofproeesses, unable to ./h7# the rlkht WJ?;n?/,5' to lodge crA@/afl?/A, or receive proper resolutions. The #l/d?/jc Complaint Commission (PCC), while ...